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Delivery Information.


SHIPPING DESTINATIONS

Dyson online store currently ships to Malaysia only.


FREE SHIPPING & SHIPPING FEE

Dyson online store offers free shipping for all orders within Malaysia


ORDER TRACKING

Your order will be delivered by Dancom TT&L Telecommunications (M) Sdn. Bhd, TNT Express or DHL Express. For deliveries by Dancom TT&L Telecommunications (M) Sdn. Bhd , if you do not receive your order after the scheduled appointment, please contact us at: 1800-18-8898 to track you order delivery status. to track your order delivery status. Remarks: If orders are returned to us for reasons such as incorrect addresses, Post Code, failed delivery attempts or recipient’s refusal to the parcels, we can re-ship orders that are returned to us as undeliverable or unclaimed. However, customers will be charged for re-sending shipping fees and the previous shipping fee(s) (if any) will not be refunded.


SHIPPING TIME 

 

Order completed
before 11:00am

Order Completed
11:00am - 4:00pm

Order completed
after 4:00pm

AREA A
(please refer to below table)

Next day delivery
Monday to Friday, except public holidays

Within 2 working days

AREA B
(please refer to below table)

Within 4 working days
(Not including the day order is placed)

Within 5 working days
(Not including the day order is placed)

AREA C
(please refer to below table)

Within 7 working days

(Not including the day order is placed)

Within 8 working days

(Not including the day order placed)

 

AREA A

WP KUALA LUMPUR
(EXCEPT AREA B & AREA C)

WP PUTRAJAYA

(EXCEPT AREA B & AREA C)

 

AREA B

JOHOR

KELANTAN

MELAKA

NEGERI SEMBILAN

PAHANG

PENANG

PERAK

PERLIS

TERENGGANU

 

AREA C

SARAWAK

SABAH

WP LABUAN

Longer delivery time will be needed in the following situations:

- Purchased item(s) contains Accessories & Tools only

- Any out-of-stock items

- Delivery details provided are incomplete

- Request from customer to change order or delivery details

- During festive seasons or store promotional periods

Remarks

“Working day” shall not include Saturday, Sunday, bank or public holidays in Malaysia.

Talking to us is easy.

You can call us
1800-18-8898
Email us
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