Delivery Information.

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SHIPPING DESTINATIONS

Dyson online store currently ships to Malaysia only.

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FREE SHIPPING & SHIPPING FEE

Dyson online store offers free shipping for all orders within Malaysia

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ORDER TRACKING

Your order will be delivered by Dancom TT&L Telecommunications (M) Sdn. Bhd, TNT Express or DHL Express. For deliveries by Dancom TT&L Telecommunications (M) Sdn. Bhd , if you do not receive your order after the scheduled appointment, please contact us at: 1800-18-8898 to track you order delivery status. to track your order delivery status. Remarks: If orders are returned to us for reasons such as incorrect addresses, Post Code, failed delivery attempts or recipient’s refusal to the parcels, we can re-ship orders that are returned to us as undeliverable or unclaimed. However, customers will be charged for re-sending shipping fees and the previous shipping fee(s) (if any) will not be refunded.

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SHIPPING TIME 

	Order completed before 11:00am	Order Completed 11:00am - 4:00pm	Order completed after 4:00pm
AREA A (please refer to below table)	Next day delivery Monday to Friday, except public holidays	Within 2 working days
AREA B (please refer to below table)	Within 4 working days (Not including the day order is placed)		Within 5 working days (Not including the day order is placed)
AREA C (please refer to below table)	Within 7 working days (Not including the day order is placed)		Within 8 working days (Not including the day order placed)

 

AREA A

WP KUALA LUMPUR (EXCEPT AREA B & AREA C)

WP PUTRAJAYA (EXCEPT AREA B & AREA C)

AREA B

JOHOR

KELANTAN

MELAKA

NEGERI SEMBILAN

PAHANG

PENANG

PERAK

PERLIS

TERENGGANU

AREA C

SARAWAK

SABAH

WP LABUAN

Longer delivery time will be needed in the following situations:

- Purchased item(s) contains Accessories & Tools only

- Any out-of-stock items

- Delivery details provided are incomplete

- Request from customer to change order or delivery details

- During festive seasons or store promotional periods

Remarks

“Working day” shall not include Saturday, Sunday, bank or public holidays in Malaysia.