Dyson CSR Overview - Corporate Social Responsibility - Inside Dyson

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2-year guarantee

Your Dyson guarantee

We don't stop caring about our machines once they're yours. We offer a guarantee on parts and labour for five years on our upright and cylinder vacuums, and two years on cordless machines, hair dryers, purifiers, fans and fan heaters.

When you buy from dyson.co.uk, you can choose to register your guarantee automatically, so you won't have to fill in any more forms.

Free next-day delivery

Free next-day delivery

On orders before 7.30pm Mon-Fri or 5.30pm Sat-Sun.

Delivery window options

Schedule a delivery day and time slot that suits you. Free options available.

Click and collect

We'll deliver your machine to your choice of pick-up location near you.

Free returns

If you need to return your machine for any reason, we'll collect it at a time convenient for you – up to 35 days after receiving your machine. At no extra cost.

Please note that spares, tools and accessories are dispatched separately and will be delivered within 3-5 days.

Dyson Price Promise

Dyson Price Promise

Our prices are checked and matched daily, so you can be confident that you're getting the best price by purchasing direct from Dyson. If you find the same model advertised in the UK by Argos, Currys or John Lewis at a lower price within 7 days of purchase, we'll refund the difference.

Just contact our Customer Service team on 0800 298 0298 to get started.

View the full terms and conditions.

35-day money-back guarantee

We offer a 35-day returns policy, in case you change your mind.

Vacuums, hair care, lighting, purifiers, fans and heaters only

If you change your mind, you may cancel your order up to 35 days after receiving your machine.
To cancel, please contact us by:

Phone: 0800 298 0298
Email: askdyson@dyson.co.uk

Our Customer Service team will then arrange to collect your machine, free of charge.

Please see our returns policy for further details.

Monthly payments

Monthly Payments
Spread the cost to suit your budget

Choose a monthly instalment plan with PayPal Credit up to 18 months. Pay the same amount each month to help you plan better. Interest rate of either 0% p.a. or 14.9% p.a. applies for the length of the instalment plan depending upon the product chosen.

Apply online at checkout

It's easy and instant. Select Instalments at checkout and apply with just a few simple steps. Minimum order: £199.

Representative example

Purchase rate 17.9% p.a. (variable), Representative 17.9% APR (variable), based on a credit limit of £1,200. This represents the typical costs of using a PayPal Credit limit, not including instalment offers. PayPal Credit is a credit line to fund purchases made online.

PayPal Credit customers who make purchases on the Dyson website will qualify for a promotional rate of either 0% p.a. or 14.9% p.a. on a monthly instalment plan depending upon the product chosen. For example a £1,200 purchase split over 18 monthly payments at 0% p.a. would cost £66.67 per month, or at 14.9% would cost £74.28 per month, using PayPal Credit. Subject to credit approval. Dyson Limited is a credit broker and not a lender.

Corporate Social Responsibility

Above and beyond.

As a global technology enterprise, we recognise that our actions have far-reaching consequences.

We rise to the challenge of making a positive difference – by lessening our impact on the environment, improving conditions for workers, and inspiring the design engineers of tomorrow.

Lean engineering.

It started with a vacuum bag – or, more specifically, eliminating it. Now, we're constantly looking at ways to do more, with less.

See Lean engineering

Responsible sourcing.

Supply chains are complex and ours is no different, and we share a responsibility with our suppliers to the people working in it. Learn how we're working to improve standards.

See Responsible sourcing

Our DNA.

We loathe inefficiency. It's why we're working to minimise waste, use renewable electricity, and solve even more problems that others ignore.

The future of engineering.

Our work at the Dyson Institute of Technology, the James Dyson Foundation and the James Dyson Award is transforming tomorrow and helping to define the future of engineering.

See the future of engineering

Talking to us is easy.

You can call us
+603 7969 1313

Email us