The Dyson guarantee

We don’t stop caring about our machines once they’re yours.

Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.

To activate your guarantee, please email us at

Kindly provide the following information for registration:

  1. Owner's name
  2. Serial number (behind the clear bin) (example: 123-MY_1234567X)
  3. Date of purchase
  4. Place of purchase
  5. Proof of purchase (to be attached along with the email)
  6. Contact number
  7. Address

Warranty is only valid for local machines purchased from our authorised retailer.