Support for your
Dyson Digital Slim™ vacuum
You can quickly get up and running with our step-by-step guide.
Fully charge before first use
For the best experience, we recommend fully charging your machine, and any additional batteries, as soon as you open the box and after every clean. This is because the battery and monitoring system's algorithm 'learns' over time, and fully charging your batteries helps it to more accurately calculate and display remaining run time.
Using your machine
Understanding the three cleaning modes
The default mode for your machine. Up to 40 minutes of run time, for longer cleans all around your home.1
The optimum balance of power and run time.
Designed for intensive spot cleaning, with up to five minutes of run time.
Choosing the right tool for the task
Removes dirt and debris from mattresses and upholstery.
Mini motorised tool
The motorised brush bar tackles hair and dirt in tight spaces. Like sofas, chairs or your car.
Light-pipe crevice tool
Tackles dust in hard-to-reach places, such as gaps and corners. And shows you where you're cleaning, even in dark spaces.
Slim FluffyTM cleaner head
Engineered for hard floors. Sucks up fine dust and large debris simultaneously. 40% lighter and smaller than the Fluffy™ cleaner head.
Two tools in one, for versatile cleaning. Its stiff nylon bristles are tough enough to remove ground-in dirt.
Stubborn dirt brush
The stiff bristles remove mud and dried-in dirt.
Twists and locks at different angles for effective cleaning in high-up areas of your home.
Extends, bends and twists to remove dust from awkward spaces.
Combines with other Dyson tools to provide a longer reach.
Wand storage clip
Handily stores the Combination and Crevice tools on the wand of your vacuum.
Using the LCD screen
The LCD screen shows current performance, including selected cleaning mode, remaining run time, filter maintenance reminders and blockage reports.
Charging your machine's battery
You can charge your battery whether it’s connected to your machine or not. Simply use your dock, or the power cable that came in the box.
How to swap your click-in battery
To swap your battery, press the red battery release button and pull the battery away from the handle. Then replace it with an additional click-in battery. We recommend alternating and charging all click-in batteries regularly to prolong battery health.
Maintaining your machine
From cleaning the bin to washing the filter, our quick guide will help you keep your machine working at its best.
Washing the filter
Shake the filter firmly to remove excess water, until there is no water coming from the filter. Leave to dry in a well ventilated, warm place for at least 24 hours. Make sure the filter is completely dry before refitting. Your machine could be damaged if used with a damp filter.
Washing the Slim FluffyTM cleaner head
Remove the end cap and set aside. Hold the brush bar under cold tap water. Remove as much excess water as possible, stand upright and leave to dry in a warm place with plenty of airflow for at least 24 hours. Make sure the brush bar is completely dry before refitting it.
Checking for blockages
Your machine will make a pulsing sound to let you know there's a blockage. Watch the video to see how to find blockages.
Emptying and cleaning the bin
Wipe the bin clean with a damp cloth only. Make sure the bin and seals are completely dry before refitting.
Cleaning the Light-pipe crevice tool
It's quick and easy to wash the Light-pipe crevice tool. Watch the video to see how.
Regularly wash the filter
It's important to wash the filter regularly, to maintain optimum performance. The screen will remind you when it's time to do this.
Don't overfill it
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
Setting up your dock
You can use the dock to store your machine, so it's always to hand and ready to go. See how to set it up.
The Dyson guarantee
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 6 days a week.
Freephone and live chat. Open 9am - 5pm Monday to Friday, 10am - 5pm Saturday.
Free Dyson parts and labour
Replacement parts or repairs if something goes wrong during your guarantee period.
We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.