
Receive complimentary Dyson tote bag (worth RM99) with any purchase of Dyson machine from 15 - 30 Apr 2025.
Please be aware Dyson V11™ vacuum cleaners use two types of battery. Some use a click-in battery, while others use a screw-in battery.
It’s important to understand which battery your Dyson V11™ vacuum requires. You will be able to tell by checking your machine where the handle meets the battery. If there is a large red button that releases your battery then your machine will need the click-in battery, if this isn’t the case then please choose the screw-in battery.
Only by using genuine Dyson parts and accessories are you ensuring your machine works as intended. Using imitation Dyson parts may result in your warranty becoming invalid.
If your machine is less than 2 years old, it is likely that this part is covered by the guarantee, please contact us to see how we can help.
Typical signs your battery needs replacement:
Typical signs your battery needs replacing
If the above issues don't relate to you visit our troubleshooting page below